Privacy Policy
Last Updated: August 25, 2025
Who We Are
Skill Ferry (“we,” “our,” “us”) is operated by Compire LLC.
Contact: hello@skillferry.com
Information We Collect
Information you provide: When you contact us through our form or use our live chat, we may collect your First Name, Last Name, Email, and Company Name, along with the content of your message.
Information collected automatically: We use cookies and similar technologies (e.g., Google Analytics and Hotjar) which may collect your IP address, approximate location, device and browser information, and pages visited.
Live chat (Crisp): Our chat provider, Crisp, may process chat messages, IP address, device/browser data, and set cookies to maintain your chat session, remember previous conversations, provide anti-spam/abuse protection, and support functionality.
We do not require you to create an account to use our website.
How We Use Your Information
We use your information to (a) respond to inquiries and leads, and (b) analyze website usage to improve our services and site performance.
We do not use your information for personalized advertising, AI model training, or automated decision-making that produces legal or similarly significant effects.
Legal Bases (GDPR/UK GDPR)
Where applicable, our legal bases include: legitimate interests (responding to your inquiries, ensuring site security), and consent (for non-essential cookies/analytics and chat where required).
Sharing Your Information
We share information with service providers that help us operate our website and communications, such as Crisp (live chat), Google Analytics and Hotjar (analytics), and hosting providers. These providers may set their own cookies when you use our site.
We do not sell, rent, or trade your personal information. We may disclose information if required by law or to protect our rights.
Cookies and Tracking
We use necessary cookies to make the website function and non-essential cookies (for example, analytics and Crisp chat cookies) to understand and improve our site. Third-party providers (such as Google Analytics, Hotjar, and Crisp) may also set their own cookies when you use our site.
EU/UK visitors: If you are located in the European Union or the United Kingdom, you have the right to choose whether to accept or reject non-essential cookies. A cookie banner will appear on your first visit allowing you to make this choice. If you reject, certain features (such as live chat) may be unavailable. You can also manage cookies through your browser settings at any time.
If you disable cookies in your browser, some features of the site may not function properly.
Data Retention
Contact inquiries & chat transcripts: retained for up to 24 months after our last interaction, unless a longer period is required to resolve an issue or comply with law; then securely deleted or anonymized.
Analytics data: retained by our analytics providers in accordance with their configurations and policies; we keep only aggregated/non-identifying reports where feasible.
Security
We use HTTPS encryption, access controls, and secure storage to protect your data. However, no method of transmission or storage is completely secure.
International Data Transfers
We are based in the United States, and our service providers may process data in other countries. Where required, we rely on appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) and/or participation in recognized transfer frameworks by our providers.
Your Rights
EU/UK (GDPR): You may have the right to request access, correction, deletion, restriction, portability, or to object to certain processing. You may also withdraw consent at any time (this will not affect prior processing). To exercise your rights, contact us at hello@skillferry.com.
California (CCPA/CPRA): Subject to eligibility thresholds, California residents may request to know and delete personal information. We do not sell or share personal information for cross-context behavioral advertising. To submit a request, contact hello@skillferry.com. We may ask for information to verify your identity.
Other regions: If your local laws grant similar rights, you can contact us to exercise them.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from them.
How to Control Your Data
To request access, correction, deletion, or to make any privacy inquiry, email hello@skillferry.com. You can also manage or disable cookies through your browser settings at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Material changes will be highlighted on this page.
Contact Us
If you have questions about this Privacy Policy or your data rights, contact us at hello@skillferry.com.